Returns & Refunds Policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you are not, you have the right to return your order in accordance with UK consumer law.

Your Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item, for any reason.

To exercise this right, please contact us at nb@beynonindustries.com within 14 days of delivery.

Returns

• Items must be returned within 14 days of notifying us
• Items should be unused and in their original condition and packaging
• You are responsible for return shipping costs unless the item is faulty or incorrect

Refunds

Once we receive your returned item, we will inspect it and process your refund.

• Refunds will be issued to your original payment method
• Refunds are processed within 14 days of receiving the returned item

Faulty or Incorrect Items

If your item is faulty, damaged, or not as described, please contact us immediately at nb@beynonindustries.com.

Under the Consumer Rights Act 2015, you are entitled to a full refund, repair, or replacement.